We guarantee our trades people 100%. This means if you are not happy with your property maintenance we will work to get it right for you until you are totally satisfied.
Our reputation is on the line and its very important to us so we have trained our suppliers to operate at the highest level of tradesmanship to guarantee a successful outcome for everyone involved.
We value YOU as a client and we understand the power of referrals and testimonials. A satisfied client will tell their friends, family and work colleagues about great service. This is how we build good, solid ongoing relationships and have no trouble offering you our 100% guarantee.
Remember, we are property owners/investors too and we demand the best property maintenance service for our properties - and so should you!
Contact us today for more information.
Landlord/Property Manager Property Maintenance Service Charter
- Will make contact at all times with tenants within 24 hours to arrange access to either carry out works or quote works (under $250 will not be quoted).
- Will (subject to access by tenants) carry out said works or quote within 2 working days or sooner if possible.
- Offers you as a valued client 24/7 access to our trades and services at agreed rates.
- Our contractors never take instructions from tenants.
- Our company provides a single invoice for each job, regardless of the number of trades involved where possible to reduce admin for our clients.
- Our company provides a weekly comprehensive update of all clients’ jobs showing the status of each.
Our Points of Contact:
Mark Trafford - General Manager:
For any work orders or request for quotes, please use email@example.com
Office Phone: 09 - 9294546
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